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Interactive Consulting
Most of the bugs in a business process / software project occur during the requirement
specifications phase Error handling at the requirement stage takes 30% or less of
the effort in post deployment Knowledge Transfer is a big challenge in outsourcing
You want you vendors to understand your Business Purpose and IT strategy, not just
the technical aspects What exactly is globalization of a Business Process - IT strategy
RediSolve Customer Solutions group has studied the business process metrics (in
BPO initiatives) and project audit report for a number of software projects to understand
and answer the above questions. The result is Interactive Consulting.
Interactive Consulting pays careful attention to the business process - software
project foundation so that the build is in line with expectations. Interactive Consulting
looks at the broader view of the customer needs including the business process pain
ares, objectives of the initiative, bottom line impact and, the IT strategy. Presales
must not be restricted to requirement specifications and the technical aspects.
It must derive an understanding of how this process outsourcing or software development
fits into the larger picture in the customer business.
From an inception, knowledge acquisition, design – development – delivery and management
standpoint RediSolve learns the specifics of your business culture through interactive
consulting. Interactive Consulting is a joint task force deriving people and knowledge
from across your and RediSolve knowledge enterprise.
It is an understanding that globalization of an IT strategy with outsourcing and
collaborative development is a highly sensitive process and not an incident.
Some tangible tasks:
- Defining a collaborative working relationship
- Find out what can be outsourced and what should not be outsourced
- Proof management for each stage of global hybrid engineering
- Laying the foundation for smooth user acceptance testing
- Choosing technology and standards
- Extracting pilot threads
- Defining performance metrics
Register your interest and have a conversation about globalizing your IT strategy.
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