RediSolve has deployed a unique truly global software development and business process delivery mechanis that evolves technology sourcing from, a cost cutting idea to a corporate strategic advantage. RediSolve works out of global design – development – delivery centers called Focused GDC. We also have dedicated process delivery teams on the BPO end. Each GDC has a set of domain – technology practices in its arsenal. In addition GDCs are aided to evolve and expand to new domain – technology areas within the slated focus definition.

This global model retains the focus of each center and provides an environment conducive for customer value creation. In addition the model ensures that the Business Process Outsourcing and Software Engineering teams deliver agile, growth oriented and competitive. Creation of indigenous – self-sufficient teams ensures that the customer does not bear the brunt of ‘large corporate’ costing overheads, yet delivering quality that is industrial grade.

After many successful years in delivering customer satisfaction through the model, RediSolve has now conceptualized and deployed the next stage, to add more value to the RediSolve Software Engineering & IT Solutions offering. The global delivery management group (DMG) has been conceptualized to achieve the next strata in customer value creation and customer satisfaction.

DMG Value Addition: 

• Comprehensive representation of customer interests from customer inquiry registration, throughout the project life cycle
• 24h availability of customer facing functions – mirroring customer facing functions of Customer Proximity Centers
• Efficient program – project management ensuring seamless information exchange between customers and GDCs. Increased transparency through ClearView™ software development model supported by online project monitoring systems
• Deriving a complete understanding of the customer’s IT strategy, the problem statements, the business need, the IT goals to be achieved, the project scope, the schedules, the technology – domain challenges and more. RediSolve has created the process of Interactive Consulting – the phase of conscious presales that ensures that the customer and RediSolve (DMG & GDC) have a 360 degree view of the project environment
• Step-by-step transitioning of your IT Strategy into a Global IT Strategy – Global technology sourcing is a carefully evolved – extremely sensitive process, not a one time incident
• Providing the knowledge foundation and the co-habitation platform for cross GDC collaborative development. Access to domain services – consulting group on a project / task basis
• Continuous corporate QA initiatives