Customer Facing Quality: We believe in customer facing quality practices and quality orientation to ensure that our development processes and BPO match customer expectations. We do not believe that a standard pre-defined set of processes or certifications can meet the requirements of each business process - software project or match the expectations of each customer. We involve the customer in defining the quality control process for each delivery. Quality is defined by the customer and practiced in our delivery process.
In practice we involve our QC fundamentals in the project right on day one. For software engineering projects we have a clearly defined QC artifact chart. We advocate an optimized blend of manual and automated testing for product development and life cycle management projects. Visit Quality under Capabilities for more details.
Fixed Price Truth Economy Costing: For Business Process Outsourcing initiatives we link pricing and payment to performance metrics. Your process outsourcing initiative with RediSolve will not be an overhead. For long term relationship orientation we ensure transparency in costing by the line item.
For software engineering projects, we specialize on fixed price, milestone delivery based payment model. We also work on Time & Material, Retainership or combination of pricing models based on customer or project needs. For Time & Material projects we present realistic costing projections before project start. We also provide hybrid-pricing models that can meet specific budgets.
High TQV FactorTM: The real-time Time, Quality and Value (TQV Factor) matrix built into global design - development - delivery process, delivers high ROI good quality solutions. Strong emphasis is on adopting high value-driven business practices, near 24/7 customer service and consistent professional improvement methods.
Learning Thinking Innovating: High caliber recruitment, management and deployment measures ensure that we are a “Learning, Thinking and Innovating” organization. All RediSolve business process and technology members thrive in a casual-business, peer-to-peer, focused / goal oriented environment. We focus on learning curves and lay impetus on knowledge acquisition and knowledge management. We have a time tested knowledge acquisition model that provides a clear and tangible measurement of the learning curve. We have worked on both new - complex domain and, leading edge technology learning curves.
Multi Domain Engineering Excellence: We have a strong foundation in a variety of domains and business processes. We have delivered successful projects in a wide range of domain areas. We are continuously adding to our domain capabilities through our knowledge and information acquisition models.
Visit Practice Areas for an indicative listing of our domain and practice areas. If you are looking for a solution in a domain area that is not listed, please make an inquiry and we will be happy to present relevant experiences and value propositions.
Technology Depth: We have a strong technical team across our tech solutions development centers with excellent educational and real time technological backgrounds. All our technical leads have engineering or masters from international accredited educational institutions. We also have a number of technology resources with industry certifications and accreditations. We also bring in a productive set of development practices that add to the TQV Factor. Our High TQV Factor delivery process coupled with superior peopleware and optimum infrastructure enable us to demonstrate superior capabilities in a wide area of technologies. In addition we have constantly demonstrated the ability to learn quickly and deliver. Visit our Knowledge Acquisition model under Capabilities.
Transparent Seamless: We believe in long-term customer association centered on a seamless integration of our delivery teams with the customer side project stakeholders. We ensure transparent flow of information to cut down on delivery and decision making lead times. The pivotal center in Boston brings in time tested customer relationship and project management practices that ensures highly streamlined multi directional communication and, delivery models. Specific project reporting protocols and reports are created based on customer needs and project dynamics.
What You Want is What You Get Risk Mitigation: We attach high importance to building of mutual trust - as a platform for a long-term mutually beneficial association. We have a unique customer programs that ensures complete mitigation of customer - project - development risks. We also offer delivery related commercial terms to mitigate de-risk.
If you are assured on the benefits of offsourcing but are worried about the risk factors visit Home \ Offsourcing \ Risk Mitigation. Or make an Inquiry and have a RediSolve Business Analyst talk to you.