RediTES is an evolved ITES practice based on high TQV Factor offering integrated BPO and customer contact management services. RediTES services are delivered from multiple scalable centers based in India and the East. We work on unique delivery models that deftly combine software engineering and business process management (also BPO). We bring together a unique combination of enterprise scale software engineering and high TQV Factor Business Process Management (also BPO) to form unique delivery models that produce exponential growth in bottom line results for customers.
RediTES offers the following services from its networked centers:
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Service (Email) Response Management – Customer Service
Customer Contact Center Services
Search Engine Optimization
Lead Generation, eMarketing & Tele Marketing |
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Healthcare and Medical Sciences
Legal – Knowledge Process Outsourcing |
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Business Transactions Management & MIS
Accounting Help desk
Claims
Collections |
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Technical support
Quality control & testing
Database verification & management
Research & surveys |
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HR services Payroll, employee benefits administration Recruitment processes |
RediTES is built to offer customer centric and customer specific solutions, which are focused on the needs of the customers. Backed by a team of dedicated professionals with strong conceptualization & implementation skills, RediTES’ strength is the team’s domain expertise in understanding customer requirements better and deliver end-to-end solutions.
Main value propositions:
- Business process understanding and tangible innovation
- Technology expertise
- Proven Knowledge Acquisition and Knowledge Transfer practices
- Return on Investment, not just cost savings
- Domain based solution design
- Creative financial models
- Global Delivery
- Multi-level fail-safe disaster recovery
- Customer Proximity Centers